Customer service guys, read this.

Lego Ultra-Sonic Raider. Thanks to Jackie for the alert. We remember how upsetting it was to lose parts of our toys so we really like this story.
From Forbes: Seven-year-old Luka Apps spent his Christmas money on the LEGO Ninjago Ultra Sonic Raider set. Against his father’s advice, young Luka took his newly aquired Jay ZX with him when they went shopping. And then, disaster struck: the figure went missing, never to be seen again.
Luka decided to write a letter to the folks at LEGO asking for a replacement:
Hello.
My name is Luka Apps and I am seven years old.
With all my money I got for Christmas I bought the Ninjago kit of the Ultrasonic Raider. The number is 9449. It is really good.
My Daddy just took me to Sainsburys and told me to leave the people at home but I took them and I lost Jay ZX at the shop as it fell out of my coat.
I am really upset I have lost him. Daddy said to send you a email to see if you will send me another one.
I promise I won’t take him to the shop again if you can.
~Luka







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